A SEAMLESS MIX OF
It is excellent. They have a therapy company themselves, so they know what is needed.
The vendor’s customer service team is great. They are always available to help. The management team welcomes suggestions and listens to their clients. The product greatly helps in managing caseloads; it’s easy to use and navigate.
It’s so simple to use! The pull-down menus are so specific just for Therapy. There’s no unwanted or unnecessary documenting. We spend less time worrying about how to write a note and more time with the patient.
Customer support is fantastic. We also use the software to staff nursing homes and have experienced customer support that gives us great satisfaction when reflecting on their support.
After having tried a competing software at the insistence of a client, I appreciate the customer service even more in comparison.
I like the ease of use (it’s very user-friendly)! The staff is very friendly, knowledgeable, professional, and quick to resolve any issues or answer any request/questions.
Since we started using TherapySync in 2011, the software has continued to evolve and improve. The options that are available now meet all of our administrative and therapist documentation needs.