Jun 9 2018

Durham County Council Education Portal, Extranet and Learning Platform, learning sites.#Learning #sites

Durham County Council

Education Portal, Extranet and Learning Platform

Most Durham schools have now moved to Office 365 for the provision of email, collaboration and communication facilities previously delivered through the DLG. If your school has not yet begun the process of moving, please see the Extranet for details of upcoming introductory sessions.

From the links at the top of this page you can access:

  • the Local Authority Education Portal, for teaching and learning resources and course information provided by the Education Development Service, and information about SEN and inclusion;
  • the Durham Schools Extranet, for management and administration information;
  • your school site, including areas for learning, communication, collaboration and engagement.

The areas you can access will depend on your school or service.

Problems accessing Office 365?

First, make sure your school has moved to Office 365. You won’t be able to log in with your DLG or Extranet account until this has happened.

If you are new to your school, your school administrator or headteacher needs to create an account for you through the Extranet. This will generate a temporary 9-character password for both the Extranet and Office 365, which you can change when you log on.

If your account has stopped working, the fastest way to regain access is to use the self-service option. You have to set this up first, but then you can just click Can’t access your account? on the login page and it will send you an unlock code.

If you haven’t yet set this up, either ask your ICT Services engineer or call the service desk 03000 261100 from the school’s main phone number. You will be called back with a new password.

Unable to access the Extranet, Local Authority Portal or your DLG school site?

Schools are responsible for managing user accounts and passwords. ICT Services should not be contacted to add new accounts, change permissions or reset passwords.

ICT Services can be contacted for support with errors and other technical issues.

Durham County Council

Education Portal, Extranet and Learning Platform

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