Education

Sep 17 2017

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Mayor de Blasio Launches NYC Ferry Service Connecting Astoria, Roosevelt Island, LIC and Manhattan

AUG 29, 2017-Inaugural trip departs from Astoria at 6:30 a.m.; NYC Ferry has served over 1.5 million riders since boats first launched May 1 READ MORE

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Mayor de Blasio Signs Sweeping Legislation to Curb Smoking, Tobacco Usage

AUG 28, 2017-Mayor Bill de Blasio today signed a series of bills to help reduce the number of smokers in New York City by 160,000 by 2020. READ MORE

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Mayor de Blasio and Chancellor Fariña Announce Continuing Gains for NYC Students on State Exams

AUG 22, 2017-Mayor de Blasio and Chancellor Fariña Announce Continuing Gains for NYC Students on State Exams READ MORE

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De Blasio Administration Announces Increased Security Measures for Upcoming J’Ouvert Celebration

AUG 21, 2017-Participants, Spectators Screened Prior to Entry – Additional Officers, Lighting and Cameras Provided READ MORE

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Signs Legislation to Provide Low-Income New Yorkers with Access to Counsel for Wrongful Evictions

AUG 11, 2017-Mayor de Blasio Signs Legislation to Provide Low-Income New Yorkers with Access to Counsel for Wrongful Evictions READ MORE

Stay in Touch with City Hall

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Select a common complaint from the dropdown, or search NYC311 for your specific complaint.
Check the status of an existing NYC311 Service Request

You can check the status of your Service Request using your confirmation number. Most confirmation numbers begin with C1-1 and you should enter them using the format C1-1-XXXXXXXXX. If your confirmation number does not begin with C1-1, enter it without spaces or dashes.

Can I change or cancel my Service Request?

No, once you submit your Service Request, you cannot change or cancel it. You can submit a new Service Request with updated or corrected information.

What if I get a Service Request Not Found message?

Try again later. It may take several hours for your status to be available. If you cannot get your status online, call 311.

What if I am not satisfied with my Service Request status or the agency’s response?

You can contact the agency directly through their website. Go to the Agencies list under NYC Resources to find links to agency websites.

You can also submit another Service Request.


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